King Fahd International Airport
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Arabic Survey Form
This Survey will taken about 4-5 minutes to complete.
1. How many flights have you taken in the last 12 months ?
1-6
7-12
13+
None
2. How often (during the last 12 months) have you used King Fahad International Airport ?
1-6 times
7-12 times
13+ times
Never
3. What are your impressions about King Fahad International Airport ? Please give your reason(s)
4. Please rank the 34 different items of Product and Service below.
* Select NONE if you have not experienced or used an item listed
COMFORT & AMENITIES
Excellent
Good
Fair
Poor
Very Poor
NONE
Terminal Comfort, Space & Ambience
Cleanliness of Terminal
Seating Facilities
Smoking Policy / Smoking Lounges
Availability of luggage trolleys
Availability of washrooms / showers
Cleanliness of washrooms
Disabled & Baby changing facilities
Quiet / Rest areas / Day rooms
BUSINESS & LEISURE
TV, Entertainment & Leisure facilities
Internet facilities & WiFi
Business centre facilities
Telephone & Fax locations
Bureau de change facilities
ATM Facilities
SECURITY & IMMIGRATION
Security - Queuing times
Security Staff - Attitude & Courtesy